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FAQ
Why should I use a Humidifier?
The real question is why shouldn't you? Humidifiers increase moisture in the air that can otherwise be removed by other external factors such as air conditioners and heaters. Having the right balance of moisture in the air can be used for coughs, dry tickly throats, congestion and colds.
Is This Suitable for Babies and Toddlers?
Yes, this unit is designed for use with your baby or toddler. The cool mist technology makes it safe to have in the home, unlike hot steam vapourisers which can be a burns hazard.
Humidifier is the name in the US for what is usually called a Vapouriser (sometimes spelled as vapourizer or vaporiser) in NZ and Australia. It is important to note that Crane 3 in 1, Cool Mist, and 4 in 1 Humidifier/Vapourisers are Cool Mist Ultrasonic Vapourisers, not to be confused with warm mist or steam vapourisers. We use the terms Humidifier and Vapouriser interchangeably when referring to Crane products.
Which is Better: Warm Mist or Cool Mist?
The major difference is that a Warm Mist Humidifier is heating the water to produce steam vapour. Cool Mist Humidifiers use an Ultrasonic Nebulizer that vibrates at a very high frequency to produce an extra fine water mist. When it comes to humidifying a room, there is not much of a difference between the two types - both are equally effective. However, paediatricians and parents alike recommend Cool Mist Humidifiers for babies and children because there is no heating element, which could be a safety risk for a child. Cool Mist Humidifiers can also save money on energy costs.
Can I use Essential Oils with my Crane 3-in1 Cool Mist Humidifier and Diffuser?
Yes. Unlike traditional Crane Humidifiers, this new model with 'diffuser' function has a water tank which is resistant to oil damage.
A Humidifier Is a Common Baby Registry Item. Why Does My Baby Need One?
Newborns are Obligate Nasal Breathers, meaning that they can only breathe in through their nose for the first 4-6 months of their lives. Their nostrils are so small that even the tiniest clog can make everything from feeding to sleeping difficult and frustrating. Perhaps more importantly, the American Academy of Paediatrics advises against using over-the-counter cold medication for children under the age of 6. A whisper quiet, Crane Humidifier increases moisture in the air for easier breathing.
It's simple. Regular cleaning will keep your humidifier running smoother, for longer. We highly recommend emptying the water tank and basin after each use and disinfecting them at least once a week with water and a few capfuls of white vinegar. Please check the manual for further instructions.
Do I Need a Filter to Run My Crane Humidifier?
Highlights
- Works with essential oils as an aroma diffuser
- Sleep Support light promote sleep
- Optional colour-changing light
- Increases air moisture for easier breathing and a good night's sleep
- Can be used for coughs, colds, itchy eyes, dry scratchy throats and congestion
- Top fill 1.9 litre tank easily fits under most bathroom sinks
- Runs whisper quiet up to 15 hours on the lowest setting
- Effectively humidifies small & medium rooms
- Auto-Off function activates when water tank is empty
- More energy efficient than a household light bulb - up to 20W
- Does not require a filter
- FDA Registered, BPA Free
- 1 year warranty
Sizing Chart
- Tank Capicity: 1.9L - run time of 15 hours
- DO NOT place the humidifier on carpet or a towel. The fan vent is located on the bottom of the water basin. The fan vent MUST NOT be obstructed.
- DO NOT place the humidifier on a wood surface or near furniture that can be damaged by too much moisture.
- To prevent excess humidity or condensation please leave the door ajar for air circulation and adjust mist intensity to the low output setting.
- DO NOT use hot water in the water tank
Materials
- A little brush is included for cleaning around the base and nebuliser of the unit
Fast Shipping - In stock, ready to ship!
We offer fast, economical shipping to Australia, dispatched every week day from our Auckland, New Zealand warehouse. All items on our website are in stock, ready to dispatch (excludes pre-order). Please allow 3-5 working days for main centres, 5 working days for outside of main centres and up to 8 working days for heavy or bulky orders.
Shipping starts from $12 for small items. Just add your items to your cart and use the Shipping Estimator in the Mini Cart or Cart with your post code. Please double check your shipping in the checkout, particularly for large items which the estimator doesn’t accurately calculate.
All packages are sent with New Zealand Post and delivered by Australia Post.
Packages are labelled with a Signature with Authority to Leave if they are less than $300 value so delivery doesn’t require you to be home. Please let us know if you need Signature Required for security concerns.
Free Shipping for orders over $100* (excludes large items)
Free shipping is available when you spend over $100! Please note bulky or heavy items are excluded from this offer and you can confirm the correct shipping at the checkout. Unfortunately our Cart Shipping Estimator does not accurately exclude large items from free shipping calculations. We apologise for any inconvenience with this technical limitation.
Go to Shipping & Delivery PageHassle-free Returns for 365 Days!
We have expert staff available to help you choose the perfect item – how can we help before you purchase? However, when you do purchase something that doesn’t fit or isn’t quite right, we offer an excellent returns policy and the best possible customer service.
We also know life with babies and children is busy, so you have up to 365 days for your returns and exchanges to come back to us:
- Up to 90 days from purchase - You can return for an Exchange, Store Credit or Refund
- Up to 365 days from purchase – You can return for an Exchange or Store Credit
Returned items must be received back in perfect condition, unused and unwashed condition including the instructions and packaging. Please ensure you carefully package items so they are received back in perfect condition.
Our Returns and Exchanges page has full details, including product specific returns information and our Returns Form.
Go to Returns Page