FAQs from the MooGoo website
What ingredients do you avoid when making a moisturiser?
There's lots of things you won't find in this cream (or any of our other products) because they were all formulated for family members and close friends. This includes Paraffin and Mineral Oil which derive from petroleum, but are commonly found in commercial moisturisers like Sorbolene. We don’t think putting the stuff that goes into our cars on our skin is the healthiest thing we can do.
We also don’t use any synthetic preservatives such as Parabens and Phenoxyethanol, although they're pretty common too, including with a few brands that claim to be natural (you know who you are!). We avoid a lot of other things too, way too many to list here. We also don't use any useless, trendy ingredients like stem cells from Swiss apples or super power jellyfish DNA, just natural, effective ingredients for healthy skin.
Can I use this moisturiser when my skin flares up? Or do you recommend something else?
This moisturiser can be used any time, when your skin is behaving and also when it’s having a breakdown. When times are tough, we recommend using this in conjunction with our Eczema & Psoriasis Creams (Aust L 335464 / 196727) to soothe and moisturise the skin. Apply the Eczema & Psoriasis Cream first to the affect areas and allow it to soak in for 2 minutes. Then apply the Soothing MSM Moisturiser over top and anywhere else you like.
My child has a nut allergy. Do I need to use nut-free skincare products?
Most allergies to nuts are triggered by nut proteins, not nut oils. But when it comes to allergic reactions many people choose to be extra cautious and avoid anything made with nut oils as well. For that reason, we made this cream to give parents of children with allergies peace of mind.
What does "Dermatologically Tested" mean?
You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction.
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