Contact Us
We are an online store shipping Australia-wide daily from NZ since 2006
Our Details
Please note we are an online store and do not have a physical retail store in which to browse our range.
Our office hours are NZ 9am - 5pm, Monday to Friday
Phone
+6498168706 (from cell-phones) or 1800 630 216 (from land-lines only)
Address
85C Henderson Valley Road, Henderson, Auckland 0602
Reach us by Email
- General Email: hello@thesleepstore.co.nz
- Returns & Exchanges: returns@thesleepstore.co.nz
- Accounts: accounts@thesleepstore.co.nz
- Marketing: communications@thesleepstore.co.nz
Please leave a message if we are not available and we will call you back as soon as we can - we're flat-out during the day packing orders.
If you are experiencing difficulty placing your order online, please email your order to hello@thesleepstore.co.nz or you can call us on 1800 630 216 or +64 9 816 8706.
Frequently Asked Questions
Need your answer straight away? Checkout our
Frequently Asked Questions here.
We also have Product Information Guides here if you are after a product query.
Product Information Guides
Reviews
Want to know what other customers think about our service and products before you purchase?
Customer Feedback & Product Reviews
We would be delighted to receive a testimonial from you if you have found The Sleep Store has made a difference to the sleep of your children.
We are also interested in your feedback on our website, our information and our product range.
Please email us to send your product review, testimonial or feedback - thank you.
Sleep Advice
If you have a question about your baby's sleep, join our online sleep community on our Facebook Page. Post for more detailed questions on Sleep Coach monitored support groups to receive advice from our team and other parents. Find links to our Sleep Support groups here.
Please note this is a free service with high demand, so there may be a delay hearing from one of our team.
SLEEP ADVICE